Elsa: 1.65LB Realistic Silicone Pocket Pussy with Virgin Labia

At Sextorso, we offer free shipping from our EU warehouses to customers across the EU, providing a convenient and seamless shopping experience.

All orders are shipped in discreet packaging and include a tracking number, allowing you to monitor your delivery from dispatch to arrival.

In-Stock Sex Doll Torso Shipping

Enjoy fast and reliable delivery from our EU warehouses in Germany (DE), France (FR), United Kingdom (UK), and Poland (PL).

If the selected torso is in stock at an EU warehouse near you, your order will be shipped directly from the nearest warehouse to ensure faster delivery.

Processing and Delivery Times

Orders are usually processed within 8–12 hours on business days and delivered within 3–5 business days after dispatch.

If the selected torso is not available at our EU warehouses, we may arrange direct shipping from our factory. Factory-direct orders typically take approximately 7–10 days to arrive.

Pickup Point Delivery

Prefer to collect your order from a local pickup point? Simply provide the address of your preferred pickup point at checkout, or contact us before your order is shipped.

We can arrange delivery to available local pickup points, such as post offices, parcel shops, and other collection points, depending on the carrier and destination.

Customized Sex Doll Shipping

For customized orders, your doll is carefully crafted at our factory according to your specifications.

• Production Time: Completed within 5-7 business days.
• Shipping Time: After production is completed, delivery typically takes approximately 10–12 days.
• Total Time: From production to delivery, customized orders typically arrive within approximately 3 weeks.

At Sextorso, we work with established international carriers, including DHL, DPD, UPS, and GLS, to provide reliable delivery services across Europe.

Order Tracking

Once your order has been shipped, we will send the tracking number to the email address provided with your order.

You can use the tracking number to monitor the status of your shipment. If you notice that the tracking information has not been updated for an extended period or that there is an issue with your delivery, please contact our customer service team for assistance.

Track Your Order: [17TRACK]

Discreet Packaging – 100% Privacy

All orders are shipped in plain, unmarked packaging with no indication of the product contents.

The shipping label and sender information are discreet and do not display our website name or refer to adult products. This helps ensure that your order arrives privately and discreetly.

We have always provided our customers with high-quality sex dolls. We take product quality extremely seriously; every sex doll is thoroughly inspected before leaving our factory.

If you wish to cancel your order, please note the following:

Order cancellation:

You have the right to cancel the order before shipping. We will deduct 5% of your order amount as a bank and online payment platform transaction fee.

In-Stock Doll Order Cancellations

In-stock products are typically shipped within 12 hours of purchase. If you cancel your order within this 12-hour window, we guarantee a refund of 95% of the total order amount. A 5% deduction will be applied to cover bank and online payment platform transaction fees.

*Please note: Once an order has shipped from our warehouse, cancellations are no longer possible.

Customised Doll Order Cancellation

Customised sex dolls are typically completed and shipped within one week. You have the right to cancel their orders within the following timeframes:

Within 12 hours of purchase:

• We guarantee a refund of 95% of the total order amount.
• Please note: A 5% deduction will be applied to cover bank and online payment platform transaction fees.

Within 24 hours of purchase:

• Depending on the production progress, we will refund 80% of the total order amount.
• *Please note that orders cannot be cancelled once the production process has started.

Return:

You may return products if the items are unopened and unused within 14 days of purchase. Under these circumstances, you are responsible for covering all shipping costs and transaction fees.

*Please note: The return period expires 14 days after the day you, or a third party other than the carrier, take physical possession of the product.

Return Processing Time:

• Credit/Debit Card: 5–10 business days
• PayPal: 7 business days

Once receives the returned item and confirm it meets the eligibility criteria for a refund, we will process the refund or explore other possible solutions to address the situation.

Refunds will be issued using the same payment method as the original purchase.

To initiate a return or refund, please contact our Customer Service team at support@sextorso.eu to confirm the process.

Important:

• For hygiene and safety reasons, once the protective plastic wrapping on the doll has been removed, the item is not eligible for return or exchange.
• Keep it in pristine, unused condition with its original box and packaging materials, as we cannot accept returns of used sex dolls.
• Return and refund requests that are not pre-approved by our Customer Service team will not be processed.

We are committed to delivering safe, high-quality, and reliable products.

All Sex Dolls are made from body-safe, non-toxic materials and manufactured under strict quality control standards.

Each item undergoes multiple inspections to ensure durability, performance, and safety before shipment.

60-Day Quality Guarantee

If any manufacturing or quality issue occurs within 60 days of purchase, we’ve got you covered.

You may choose to:

• Request a refund
• Receive a free replacement (same or equivalent product)

Your satisfaction and peace of mind are always our priorities.