Polityka wysyłki

At Sextorso.eu, we offer free shipping from our EU warehouses to customers across the EU, providing a convenient and seamless shopping experience.

All orders are shipped in discreet packaging and include a tracking number, allowing you to monitor your delivery from dispatch to arrival.

In-Stock Sex Doll Torso Shipping

Enjoy fast and reliable delivery from our EU warehouses in Germany (DE), France (FR), United Kingdom (UK), and Poland (PL).

If the selected torso is in stock at an EU warehouse near you, your order will be shipped directly from the nearest warehouse to ensure faster delivery.

Processing and Delivery Times

Orders are usually processed within 8–12 hours on business days and delivered within 3–5 business days after dispatch.

If the selected torso is not available at our EU warehouses, we may arrange direct shipping from our factory. Factory-direct orders typically take approximately 7–10 days to arrive.

Pickup Point Delivery

Prefer to collect your order from a local pickup point? Simply provide the address of your preferred pickup point at checkout, or contact us before your order is shipped.

We can arrange delivery to available local pickup points, such as post offices, parcel shops, and other collection points, depending on the carrier and destination.

Customized Sex Doll Shipping

For customized orders, your doll is crafted directly at our factory with care and precision.

• Production Time: Completed within 5-7 business days.
• Shipping Time: After production, delivery typically takes about 7-10 days.
• Total Time: From production to delivery, expect your customized doll to arrive in approximately 2 weeks.

At Sextorso, we work with established international carriers, including DHL, DPD, UPS, and GLS, to provide reliable delivery services across Europe.

Tracking Number

We will send you a tracking number to your email after the package has been shipped. Please keep an eye on your order tracking in case something goes wrong with it before it is delivered(eg, suspending tracking, missing item, etc.) till it is delivered.

Track your order through the link below:
https://www.17track.net/en

Once your order is shipped, you will receive a tracking number via email. Please note, it may take 1-2 days for updates to appear in the courier system. If no updates are available after this time, feel free to contact us at support@sextorso.eu.

If you have any problem with your order, please send an email to support@sextorso.eu.

Check and Accept Your Package

You must inspect every item to check if there is any damage upon arrival of the package. If the package box has been corrupted when you see it, take a photo or video to file a claim with the shipping carrier. It is recommended that you open each unit and examine it, even if the cartons look fine from outside. If you find any damage, take some pictures or videos. Sometimes we also need your help to file a claim with the shipping carrier if the product is damaged while shipping.